General Australia
'Black Friday $200 Cash Back'
Customers simply need to purchase an eligible General Airstage reverse cycle wall mounted split system to receive a digital prepaid Mastercard® valued up to $200*.
Terms & Conditions
Eligible Models
HOW DOES A CUSTOMER CLAIM?
To submit a claim for the ‘Black Friday’ reward:
Customer purchases and fully pays for an eligible product between 02/11/26 - 11/12/26.
Customer visits the promotion web page at generalairstage.com.au/promotions to lodge their claim.
Customer enters all required information including the outdoor model and serial numbers and indoor model number to complete their claim.
Customer uploads a copy of their proof of purchase (i.e. a valid tax invoice or purchase receipt), and proof of payment (i.e. a transaction or EFT receipt, bank statement or credit card slip) showing the purchase. Note: If the unit was purchased and paid for in cash, this must be clearly displayed on the invoice. Claim is validated within four (4) weeks of submission.
Customer will be sent an email notification of claim approval.
The digital prepaid Mastercard will be delivered within five (5) business days of claim approval via SMS to the Australian mobile phone number submitted with the claim.
The digital prepaid Mastercard needs to be activated within three (3) months by following the link to access the Vault Payments Application via the App store that is sent in the SMS with their digital prepaid Mastercard activation code.
PLEASE NOTE: If a customer has purchased an Eligible Product for their domestic/residential use during the Promotional Purchase Period but have not yet had it delivered or installed, and therefore cannot locate the outdoor serial number in time to make a valid claim, they must contact GENERAL Australia in writing via www.generalairstage.com.au/help-centre/contactus prior to 11:59pm AEDT on 11/01/27 so that alternative arrangements for reward issue can be made. No claims will be accepted under any circumstances after 11:59pm AEDT on 11/01/27.